Trusted since 2012 · Delhi NCR +91 98913 73456 info@goldensolutions.in

IT & Security · AMC & support

Systems that keep working, year after year.

Preventive maintenance, health checks and priority breakdown support for CCTV, alarms, fire systems, access control, EPABX and IT networks — including systems installed by others.

SYS · AMC & SUPPORTGS · EST. 2012
SITE HEALTH REPORTQuarterly visit · Q3CCTV cameras32 / 32 onlineRecording30 days retainedHDD health87% — plan swapFire panelNo faultsAccess controlBattery replacedNetwork2 ports flapping94%SYSTEM UPTIMENEXT VISIT12 Jan
Illustrative system view · sample data
  • CCTV AMC
  • Fire alarm AMC
  • Access control
  • EPABX
  • Network & IT
  • Breakdown support

Overview

Most security failures are discovered too late.

A camera that stopped recording weeks ago, a fire detector full of dust, an access controller with a dead battery — these failures stay invisible until the day they matter.

Our AMC visits check every device, fix issues before they become failures and give you a clear health report — plus priority response when something breaks.

In short

Golden Solutions offers annual maintenance contracts (AMC) in Delhi NCR for CCTV, intruder and fire alarm systems, access control, EPABX and IT networks — with scheduled preventive visits, health reports and priority breakdown support, including for systems installed by other vendors.

System components

What a AMC & Support project covers.

Each item is specified to your site — not sold from a catalogue.

01

Preventive visits

Scheduled checks of every camera, sensor, panel and network device.

02

Health reports

Written report after each visit with findings and recommendations.

03

Priority breakdown support

Faster response for AMC clients across Delhi NCR.

04

Recording verification

Confirm cameras record and storage holds the required days.

05

Fire system testing

Detector, call point, hooter and battery checks.

06

Takeover of other systems

We maintain systems installed by other vendors too.

Equipment we install

“Neat, documented installations by our own team — genuine products, tested and handed over properly.”

Golden Solutions · IT & Security, since 2012
CCTV dome and bullet cameras with a network video recorder
CCTV dome and bullet cameras with a network video recorder
Access control readers, keypads and cards
Access control readers, keypads and cards
Intruder alarm panel, keypad and sensors
Intruder alarm panel, keypad and sensors
Fire alarm panel, detectors, call point and sounder
Fire alarm panel, detectors, call point and sounder

Who it’s for

Built for

  • Businesses with CCTV, alarms or fire systems already installed
  • Schools and institutions with multiple systems on campus
  • Societies with shared security infrastructure
  • Sites whose original installer is no longer available

Problems we solve

What changes for you

ProblemCameras that stopped recording weeks ago

How we solve itEach visit checks every camera and confirms recording and retention.

ProblemFire and alarm devices that fail silently

How we solve itDetectors, panels and batteries are tested and serviced on schedule.

ProblemLong waits when something breaks

How we solve itAMC clients get priority attention for breakdown calls.

Things to consider

  • Decide between labour-only and comprehensive (parts included) cover.
  • Agree visit frequency to suit the site — quarterly or half-yearly is common.
  • Keep an up-to-date list of devices and locations.
  • Ask for a written report after every visit.
Discuss your requirement

Included

An AMC typically covers

Clear scope, itemised pricing and no hidden costs.

Request a quote
  • Agreed visit schedule
  • Device-by-device checks
  • Cleaning & re-alignment
  • Firmware & software updates
  • Health report
  • Priority call-outs
  • Discounted spares
  • Annual review

Process

How we deliver.

  1. 1

    Survey

    Site visit to understand the premises, risks, existing wiring and your budget.

  2. 2

    Design

    Right-sized system design with brand options and an itemised, transparent quote.

  3. 3

    Deliver

    Supply of genuine products and neat, documented installation by our own team.

  4. 4

    Handover

    Testing, commissioning, mobile app set-up and hands-on training for your staff.

  5. 5

    Support

    Responsive after-sales service and annual maintenance contracts (AMC).

FAQ

AMC & Support — FAQs

Can’t find what you need? Ask us directly

Do you maintain systems you didn’t install?

Yes. We start with an inspection, fix urgent issues and then bring the system under AMC.

How many visits does an AMC include?

Typically quarterly or half-yearly preventive visits, plus breakdown calls. We tailor it to your site.

Are spare parts included?

Labour and visits are included; parts are quoted separately at discounted rates unless you choose a comprehensive AMC.

Which systems can be covered?

CCTV, intruder and fire alarms, access control, attendance, EPABX, PA, networks and Wi-Fi.

Next step · AMC & Support

Tell us what you need. We’ll send a clear, itemised proposal.

Whether it’s securing a site, launching a website or designing a space — one call to Golden Solutions and one accountable team takes it from survey to support.

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